Certified Lead Implementer - ISO 9001 Quality Management System

Lead Implementer - ISO 9001:2015:

• ISO 9001 is the fundamental framework organizations can rely on; to streamline their operations and continuously improve their Organizational processes.
• Receive state of the art training & qualify for Credential Global ISO 9001 Lead Implementer certification.This certification will establish your capability to record, implement, sustain and enhance processes for Quality management in line with the ISO 9001 standards.
• Empirical approach to coaching will include detailed training material, assignments, case studies and presentations to assist students in analysis and synthesis of body of knowledge and to develop required skills.
• On course completion, appear for the exam and qualify for Credential Global ISO 9001 Lead Implementer certification.
• This course is open to professionals that seek to carry out and lead the implementation of ISO 9001 standards to enhance quality management systems in organizations.

Key Outcomes:

• Understand the process of interpreting the ISO 9001 standard with reference to an organization or industry
• Grasp the nature of the 7 Quality management Principles (Customer focus, Leadership, Engagement of people, Process approach, Improvement, Evidence based decision making, Relationship Management)
• Understand the approach to record, implement, sustain and improve QMS in conformity with the ISO 9001 framework
• Identify measures for continuous improvement of the Audit process
• Analyse gaps in current & desired state and determine corrective actions to achieve desired outcomes
• Develop the competence to counsel and guide organizations in executing ISO 9001 best practices.
• Measure the effectiveness of corrective actions and continuously improve process
• Develop documented management system as required by the standard.

Course Chapters:

• Chapter 1 Introduction to Course
• Chapter 2 High Level Structure
• Chapter 3 Introduction to Standard & Quality Related Concepts
• Chapter 4 Process Mapping.
• Chapter 5 Context of Organization & Management System
• Chapter 6 Leadership
• Chapter 7 Actions To Address Risk and Opportunities
• Chapter 8 Quality Objectives and Planning to Achieve Them
• Chapter 9 Planning of Change
• Chapter 10 Resources
• Chapter 11 Organizational Knowledge
• Chapter 12 Competence and Awareness
• Chapter 13 Organizational Communication
• Chapter 14 Documented Information
• Chapter 15 Operation
• Chapter 16 Performance Evaluation
• Chapter 17 Improvement
• Chapter 18 Managing Management System Implementation Project
• Chapter 19 Consulting Skills for Management System Implementation

What is the course attendance criteria?

• A minimum attendance of 80 hrs on Learning Management System (LMS) activity for the duration of course is required.
• However, we encourage students to log in maximum number of hrs within a given course duration to take maximum benefit of learning material.

How assignments will be evaluated/graded?

• Assignments will not be graded.
• Assignments will consist of Descriptive Type Questions and Case Studies.

What is the nature of qualifying examination?

• Qualifying examination consist of Multiple Choice Questions.

What is the examination eligibility criteria?

• An open book test can be scheduled once student completes minimum 80 hrs on LMS and completes all given Assignments.

How examination results are presented?

• The designations P (Pass) and NP (Not Pass) are used. No grades are reported.

What are the examination pass norm?

• It is expected that at least 80% of students attending this course should pass at first attempt.

What are the documents permitted during the open book examination?

• Course material
• Copy of ISO 9001 standard
• Copy of ISO 19011 standard

What is the certification policy?

• Certification will be given to student who completes all assignments satisfactorily and clears the examination with the designation P.
• Certification of successful completion are endorsed with the Credentials Global logo and ACCAB’s “Responsible Education Provider”™ Logo
• Student who does not qualify for certificate of successful completion may be awarded a letter of attendance.

What is the re-examination policy?

• A student who gets a letter of attendance after the initial course may apply to be allowed to sit for a re-examination within 1 month from the issuing of the results. A candidate who fails re-examination is required to take the course again paying full fees.

What is complaints and appeals policy?

• Student May raise any complaint in writing or orally, both during the course and afterward. Student is also given the opportunity to raise any issues of the concern during the formal evaluation at the end of the course.
• Contact information: Info@credentialsglobal.com

Do I receive Professional Development Units (PDUs) for the course?

• Yes, 40 PDUs

Is this course accredited?

The Credentials Global education provider accredited with the Accreditation Commission of Conformity Assessment Bodies (ACCAB) www.accab.org

ACCAB’s "Responsible Education Provider"™ Accreditation is a voluntary quality assurance scheme for independent private sector Further Education & Training Institutions (FETIs) including Independent Higher Education Providers, Distance Learning Institutions, Professional Short Course Providers and Specialty Tutorial Schools & Colleges.

The objectives of ACCAB’s “Responsible Education Provider”™ Accreditation Scheme are:

• FETIs have appropriate management systems in place and control over their processes;
• Personnel that are employed by FETIs have required competencies to perform their duties;
• FETIs follow rigorous and consistent processes to educate, train and evaluate students;
• To enable FETIs to state publicly that they have voluntary accepted ACCAB’s “Responsible Education Provider”™ accreditation scheme for maintenance and continual improvement of their services delivery.