We believe in offering value added accredited ISO training services to the market to ensure individuals and organizations seeking training solutions receive credible and competent ISO training services.


ACCAB’s Accreditation is a voluntary quality assurance scheme for independent private sector Further Education & Training Institutions including Independent Higher Education Providers, Distance Learning Institutions, Professional Short Course Providers and Specialty Tutorial Schools & Colleges. Credentials Global operates its management system in accordance with the latest version of ACCAB’s Responsible Education Provider ISO Standard for the scope: “Development, Sales and Delivery of Training solutions to Domestic and International clients.”

Quality Management

Compliant with ISO/IEC 17024:2012

Credentials Global operates its management system in accordance with the latest version of standard ISO/IEC 17024 Conformity assessment — General requirements for bodies operating certification of persons. ISO 17024 outlines the best practice in developing personnel certification programs. The best practice within the ISO 17024 aims to ensure that such programs are delivered in uniform, comparable and reliable manner with total integrity.

Compliant with ISO/IEC 9001:2015

ISO 9001:2015 specifies the requirements for a quality management system where an organization Needs to demonstrate its ability to consistently provide services and products that meet customer and applicable regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements. ISO 9001 certification provides assurance to Credentials Global customers that their needs are at the heart of the company's business processes and that their feedback is sought to continually improve service delivery.

Compliant with ISO 21001:2018

ISO 21001, Educational Organizations – Management Systems for Educational Organizations – Requirements with guidance for use, is a management system standard that is partially aligned with ISO 9001: 2015. It provides a common management tool for educational organizations that want to improve their processes and respond to the needs and expectations of those who use their services ISO 21001 certification assurance to Credentials Global’s customers that Credentials Global strives to:

  • Continually improves its educational management system,
  • Deliver a more impactful and relevant learning experience that is aligned with its mission and vision,
  • Meet the needs and expectations of learners as the education service they receive from CG can be more bespoked leading to better learning outcomes’
  • Encourage excellence and innovation.

  • Business Continuity Management

    Compliant with ISO/IEC 22301:2012

    ISO 22301, a business continuity management system emphasizes the importance of understanding continuity and preparedness needs, as well as the necessity for establishing business continuity management policy and objectives, implementing and operating controls and measures for managing an organization’s overall continuity risks, monitoring and reviewing the performance and effectiveness of the business continuity management system and continual improvement based on objective measurements. ISO 22301 includes disaster recovery, business recovery, crisis management, incident management, emergency management and contingency planning.

    This certification gives customers and stakeholders peace of mind that continuity of service delivery is taken very seriously and that Credentials Global has sound plans in the event of unexpected events.

    ISO 31000:2009 – Credentials Global conforms to best practice for Enterprise Risk Management Principles and Guidelines with a comprehensive Enterprise Risk Management Plan in place.

    Information Security Management

    Compliant with ISO/IEC 27001:2013

    Information is now globally accepted as being a vital asset for most organizations and businesses. As such, the confidentiality, integrity, and availability of vital corporate and customer information may be essential to maintain competitive edge, cash-flow, profitability, legal compliance and commercial image. ISO 27001 is intended to assist with this task. Information is the basic to Credentials Global service delivery, where customers entrust important and sensitive information. This ranges from the personal data, sensitive proprietary data and intellectual property such as training material & examination content.

    ISO 27001 certification demonstrates to Credentials Global customers that this responsibility is taken very seriously and that the mechanisms exist to protect the confidentiality, integrity and availability of such information.